Secret Encounters Scratch-Off Cards

After placing your order and receiving the confirmation email, your order is usually processed within 1 to 2 business day for dispatch. Should there be any issues allocating stocks (this is a fast-moving industry and items can duck in and out quick) we'll recommend any similar colours/variants or an expected ETA for stock replenishment.

All the orders are sent from our Globle based warehouse unless if the particular item is out of stock it will be sent from our main warehouse. Shipping from warehouse won’t affect on shipping time as it will be delivered within 4-6 days by DHL premium express service.

Our shipping cost starts at $9, though differs when multiple items are selected and/or remote area deliveries can incur a change to the cost of shipping. At the shopping cart, you can enter your postcode for an exact shipping quote.

VERIFICATION - Please note that handling times begin once an order has been verified. We may contact you after the order has been placed to verify order and account details. Please ensure that we can reach you on the email address supplied and that you respond promptly to any requests.

Payment Methods: Fun Factory Toys accepts all the popular methods of payments. Our customers can pay through their credit/debit cards and the payment gateway we have incorporated on our website. If you are a bulk buying customer, you can pay cash and take away your purchased items directly.

Security: During your dealings with us, you need to share your personal information and we are committed to assuring you that at any circumstance, we will not share the same to any third parties. We have installed quality electronic and software devices to secure your data with us. Our shopping cart meets all the quality standards, therefore our customers can purchase their preferred items securely.

Our Stock: Primarily, our stock is strictly Globle-based. We do not allow third-parties to sell on our website. The goods and services we offer are a hundred per cent genuine. Rates and discounts on our website are not permanent. There can be variations in line with market changes, supply and demands of goods.